Most frequently asked questions (FAQ’s)

Sustainable Fashion Basics FAQ’s

Sustainable fashion is a movement within the fashion industry that seeks to minimize its environmental and social impact. It focuses on ethical sourcing, responsible production, and long-lasting, eco-friendly clothing that respects both people and the planet.

Sustainable fashion brands often use organic cotton, hemp, Tencel, recycled polyester, and other eco-friendly materials. They avoid harmful chemicals and prioritize materials with lower environmental impacts.

Consider donating, recycling, or upcycling your old clothing. Many sustainable brands also offer take-back programs or recycling initiatives to ensure clothing is disposed of responsibly.

Payment FAQ’s

Often aim to provide multiple options to ensure a seamless and convenient shopping experience for their customers. Like Credit and Debit Cards, Online Payment Gateways, PayPal, Mobile Payment Apps and UPI

Yes, we accept all types of credit cards. we recommend  you to enable international purchases on your card

No, currently we do not accept payment through cheque/Demand Draft

Shipping & Returns FAQ’s

The minimum order delivery time for any product is upto 10 working days

You can change the shipping address before payment and if you need an address change after the order you can mail us at  ottwovendreams@gmail.com 24 hours after the successful order completion

Due to unforeseen circumstances, it’s possible that a designer may not be able to produce your order piece. In such cases, you will be offered an alternate option/store credit / full refund

Please contact us via email (ottwovendreams@gmail.com)or WhatsApp (7013707128) for inquires and other issues.


Still, have FAQ’s?